A practical, 39-page introduction to business communication, organized for quick learning and reference. It covers:
- The meaning and process of business communication
- Oral, written and non-verbal communication
- Common communication barriers
- The 7 Cs of effective communication
- Ethics, privacy and confidentiality
- Email, digital and virtual-meeting etiquette
- How AI, NLP and real-time translation support modern communication
- A concise summary of key takeaways
The book also includes a contents index and page numbers for easy navigation.
